Satisfaction Survey


Organization Name: 
Solicitation Number: 


(Not Satisfied)       0 1 2 3 4 5 6 7 8 9 10    (Very Satisfied)

  Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
On-time delivery of your product/service
Accurate processing of the order
Information provided about the status of your orders
Understanding your requirements
Responsiveness of our company to your requirements
The quality of our products/service

  Not At All Important Slightly Important Moderately Important Very Important Extremely Important
Quality of product
Quality of the service
On-Time delivery
Good communication

  Always Very Often Sometimes Rarely Never
Quality of product
Quality of Services
Communication and understanding
The behavior of our representative
Replacement of faulty goods

Completely Most of the time Some of the time Not at all